Office Policies

Confidentiality

What you say to me, as well as the fact that we have a therapeutic relationship, is confidential. I will not reveal any information about you unless I have your written permission to do so. Legally, I am mandated by law, to report to the appropriate authorities if I believe that you are dangerous to yourself or to others; or if I have a reasonable suspicion to believe that child abuse is occurring.

Fees

My standard fee is $120. I will adjust my fee in some instances, depending on your financial circumstances.

Payment

You will be billed on a monthly basis, unless you would like to make another arrangement. Therapy expenses are tax-deductible. There is a $20 charge for any returned check.

Insurance Benefits

I accept many insurances, and I can also assist you in billing your insurance if I am an out-of-network provider. If you are using insurance benefits, you are still responsible for any unpaid charges, as well as for the difference between my fees and the insurance reimbursement. Any insurance arrangement is tentative until we actually receive payment from them.

Cancellations and vacations

Once we make an appointment (including regular standing appointments), you will be charged for that appointment whether you attend it or not, unless you notify me at least 24 hours prior to the meeting. If you are unable to keep an appointment (due to illness, work, etc.), and cancel it less than a day in advance, please expect to pay for the missed appointment, as I have reserved the hour for you and am not always able to fill it with another client on short notice. If you are aware of your need to cancel an appointment with enough advance notice, I will try to reschedule the session at another time. Please also let me know of any vacation plans you may have as early as possible.

Messages

You can leave me a message 24 hours a day on my voice mail at 510-327-2110. I check it every day at least once. If you leave me a message, I will return your call as soon as possible (usually on the same day.)